Frequently Asked Questions

No. We focus on prearranged private car transportation, not street-hail or metered taxi rides.

We offer three categories: luxury sedan, luxury SUV and luxury Sprinter van, subject to availability.

Our planning guideline is up to three passengers. Please confirm the assigned vehicle when reserving.

Our planning guideline is up to six passengers, depending on the SUV and luggage needs.

Passenger Sprinter configurations may accommodate up to 14 passengers. Confirm the actual assigned vehicle.

Capacity depends on bag dimensions, passenger count and vehicle configuration. Please list your large bags, carry-ons and oversized items when booking.

Yes, airport pickup service is available on supported routes. Provide your airline, flight number and best contact number.

Please share your flight number and notify reservations of major itinerary changes. Your confirmation should explain any waiting-time policy.

Your confirmed pickup instructions will specify the meeting location. Meet-and-greet arrangements may differ from standard curbside pickup.

Ask about availability and any additional charge when reserving.

Request any child seat in advance. Child seats are $25 per seat, with a maximum of four seats per reservation — please confirm availability and fit when you book.

Yes. Provide the outbound and return dates, times and pickup addresses.

Early departures may be arranged by advance reservation, subject to availability.

These are potential long-distance routes. Contact reservations to confirm availability and obtain a quote.

Yes. Share your itinerary, number of travelers and luggage requirements so we can suggest a suitable vehicle.

Hourly arrangements may be available. Provide the desired duration and itinerary to request pricing.

Quotes may depend on distance, vehicle class, timing, stops and requested extras. Review your quoted total before confirming.

The available payment methods will be shown or communicated during the reservation process.

Please review the cancellation terms presented with your quote or booking confirmation.

Booking ahead gives more time to coordinate vehicle availability, especially for group travel and peak travel periods.